Salesforce CEO Marc Benioff participates in an interview during the World Economic Forum in Davos, Switzerland, on Jan. 22, 2025.Salesforce is ramping up partnerships with leaders in generative artificial intelligence as investors continue to fear that the software company faces business risks due to the rapid growth of AI.Just ahead of its annual Dreamforce conference in San Francisco, Salesforce said Tuesday it will enable the use of AI models from OpenAI and Anthropic inside its Agentforce 360 software. ...

Salesforce partnered with OpenAI to support sales teams and with Stripe to enable agentic commerce.By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions .Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.The company announced these collaborations in press releases issued ...

Salesforce CEO Marc Benioff participates in an interview during the World Economic Forum in Davos, Switzerland, on Jan. 22, 2025.Salesforce is ramping up partnerships with leaders in generative artificial intelligence as investors continue to fear that the software company faces business risks due to the rapid growth of AI.Just ahead of its annual Dreamforce conference in San Francisco, Salesforce said Tuesday it will enable the use of AI models from OpenAI and Anthropic inside its Agentforce 360 software. ...

为降低企业使用门槛，Agentforce 360采用低代码开发模式，支持非技术人员通过拖拽式界面自定义AI 代理流程。同时，平台基于Salesforce的Einstein AI框架构建，具备持续学习与优化能力，可随企业业务 增长动态调整自动化策略。 此外，Salesforce强调数据安全与隐私保护，据称，Agentforce 360所有数据处理均在客户指定的云端环 境完成，并支持加密传输与细粒度权限管理，确保符合企业级安全标准。（青山） 来源：环球网 据悉，Agentforce 360的核心优势在于其与Salesforce现有云端工具的无缝集成，包括销售云（Sales Cloud）、服务云（Service Cloud）、营销云（Marketing Cloud）及分析云（Tableau）等核心产品。平 台通过AI驱动的智能代理（AI Agents），可自动执行客户沟通、数据录入、报表生成、流程审批等高 频重复任务，覆盖从客户获取到售后服务的全生命周期管理。 【环球网科技综合报道】10月14日消息，人工智能客户关系管理（CRM）解决方案供应商Salesforce宣 布，其全新人工智能平台"Agentforce 3 ...

此外，赛富时今年5月签署约80亿美元收购 Informatica 的最终协议(聚焦于数据集成/主数据管理/AI治 理)，并在上周宣布收购Apromore(聚焦于流程智能/Process Mining)，与赛富时基于Agentforce 的AI自动 化编排形成闭环。 但是否坐稳AI应用领军者地位，仍取决于未来 12–24 个月把企业端的大规模adoption转化为可验证的营 收与企业经营效率红利，毋庸置疑的是，当前市场对赛富时公司的AI变现节奏仍持审慎态度，这一点 集中体现在赛富时股价自今年以来的多数时间处于疲软阶段，今年以来该公司股价在纳斯达克100指数 延续牛市步伐之际跌超30%。 智通财经APP获悉，专注于客户关系管理软件(CRM)领域的美国云软件巨头赛富时(CRM.US)周一公布 了一项未来五年在美国旧金山投资高达150亿美元的宏大"人工智能智能体"投资计划。这家被市场投资 者们贴上"AI落后者"标签的美国软件行业领军者正在竭尽全力布局生成式AI应用软件以及AI智能体， 力争像OpenAI以及微软那样"吞噬世界"而不是"被AI吞噬"。 据了解，该公司的最新举措包括在旧金山大型园区启动一个新的人工智能大型 ...

By Jaspreet Singh (Reuters) -Salesforce said on Monday it would invest $15 billion in San Francisco over the next five years to accelerate AI adoption, as the cloud software provider looks to sharpen its competitive edge against tech giants. Founded in San Francisco in 1999 and still headquartered there, Salesforce has been integrating AI into its products, including workplace messaging platform Slack, as it jostles with companies such as ServiceNow, Oracle and Microsoft to win businesses eager to adopt ...

Salesforce unveiled its artificial intelligence platform, "Agentforce 360", across the cloud software provider's suite of tools on Monday, aiming to help clients with automation of routine tasks and attract more customers. ...

(Reuters) -Salesforce (CRM) said on Monday its artificial intelligence platform "Agentforce 360" would be available globally across its suite of cloud-based tools to help clients automate routine tasks. Software firms are racing to enhance their products with advanced features as competition intensifies in an industry where clients are increasingly turning to AI agents, which can take actions on behalf of users, to help rein in costs. "Agentforce 360 connects humans, agents and data on one trusted platfo ...

Aiming to boost the adoption of artificial intelligence products by enterprise customers, Salesforce (CRM) will lean into the 2021 acquisition of Slack Technologies at its Dreamforce conference this week. Salesforce stock has retreated 27% in 2025 despite its push into "agentic" AI. Salesforce on Monday announced that it will integrate Slack's work collaboration tools and voice technologies into a new Agentforce 360 platform. Further, Salesforce acquired Slack for $27.7 billion in 2021 but critics say the c ...

Salesforce announced Monday the latest version of its AI agent platform as the company looks to lure enterprises to its AI software in an increasingly crowded market. The customer relations manager giant unveiled the new platform, branded Agentforce 360, ahead of its annual Dreamforce customer conference that kicks off October 14. This newer version of Agentforce includes new ways to instruct AI agents through text, a new platform to build and deploy agents, and new infrastructure for messaging app Slack ...