Amazon has reached a historic $2.5bn (£1.9bn) settlement with a US business watchdog over allegations it tricked customers into signing up for Prime membership.The Federal Trade Commission (FTC) accused the online giant of tricking customers into the membership scheme - which includes perks like faster delivery - and then making it difficult to cancel. The Seattle-based company will pay $1bn (£750m) in civil penalties, and $1.5bn (£1.1bn) paid back to customers unintentionally enrolled in Prime or deterred ...

This article has been reviewed according to Science X's editorial process and policies . Editors have highlighted the following attributes while ensuring the content's credibility: Credit: Unsplash/CC0 Public Domain Amazon agreed Thursday to pay $2.5 billion to settle allegations from a U.S. regulator that it used deceptive practices to enroll consumers in Amazon Prime and made it difficult to cancel subscriptions. The Federal Trade Commission's lawsuit, filed in federal court in Seattle, alleged that Am ...

Amazon has agreed to pay $2.5bn in fines and redress to Prime subscribers to settle a lawsuit by the US Federal Trade Commission (FTC), which accused the retail giant of signing users up for the service without their consent and making it difficult to cancel.In a statement, the FTC said $1.5bn of the total will go into a fund to repay eligible subscribers.Amazon has been contacted for comment.The FTC – the US agency charged with consumer protection - sued Amazon in 2023, accusing the company of enrolling te ...

The Amazon Prime logo is displayed on the side of an Amazon delivery truck in Richmond, California, on June 21, 2023.Amazon will pay $2.5 billion to settle Federal Trade Commission allegations that it duped users into paying for Prime memberships.The lawsuit, filed by the FTC in June 2023 under the Biden administration, claimed that Amazon deceived tens of millions of customers into signing up for its Prime subscription program and sabotaged their attempts to cancel it.The surprise settlement comes as Amazo ...

Most Read from Fast Company Arguments are set to get underway Tuesday in a case brought by the Federal Trade Commission against Amazon, focusing on how the retailer convinced shoppers to sign up for Amazon Prime and the obstacles it allegedly created to exit that loyalty program. The FTC alleges Amazon tricked nearly 40 million customers into signing up for Prime, then made it challenging to cancel their subscriptions—a violation, the agency says, of consumer protection laws. The FTC is seeking refunds ...

Amazon and the Federal Trade Commission are squaring off in a long-awaited trial over whether the company duped users into paying for Prime memberships.The lawsuit, filed by the FTC in June 2023 under the Biden administration, alleges that Amazon deceived tens of millions of customers into signing up for its Prime subscription program and sabotaged their attempts to cancel it. Amazon has denied any wrongdoing.The trial is being held in a federal court in Seattle, Amazon's backyard. Jury selection began Mond ...

Amazon duped tens of millions of Prime customers by signing them up without consent and locking them in with overly complex cancellation methods, the U.S. Federal Trade Commission will seek to show at... ...

-The Australian Securities and Investments Commission on Tuesday initiated Federal Court proceedings against RACQ Insurance, a unit of Insurance Australia Group, alleging the insurer misled thousands of customers with false premium comparison pricing in renewal documents over a five-year period. Between September 2019 and December 2024, Royal Automobile Club of Queensland Insurance sent over 570,000 renewal notices containing a "last period premium", an amount that ASIC claims was often inflated compared ...

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