AI Takes Center Stage at UNH: Will It Fix Administrative Waste?
Key Takeaways UnitedHealth Group is using AI to automate claims, authorizations, fraud detection, and customer support.UNH's scale and insurance, pharmacy, and care datasets help standardize processes and build AI models.UNH must balance AI innovation with compliance to maintain trust among regulators, providers, and members.For UnitedHealth Group (UNH) , artificial intelligence (AI) has evolved from a concept to a crucial part of its strategy. The healthcare industry’s heavy administrative tasks, like hand ...