The country's largest lender, SBI, has embarked on a focused project to help its customers visiting branches migrate to cost-efficient digital banking channels, a top official said on Monday.Speaking at the launch of a new version of its Yono app, bank chairman C S Setty said the bank has begun an initiative in which dedicated executives or floor managers help customers migrate to the digital channel, which is also very convenient for them."We already have 3,500 executives in branches to help the customers ...

Mumbai: State Bank of India plans to launch a centralised know-your-customer (KYC) portal by the end of FY26 to make onboarding smoother across its product lines. The move will enable customers to complete their KYC process once, allowing them access to all its products and services without the need for repeated verifications.“We will provide KYC as a service,” chairman C.S. Setty said at the sidelines of a conference to announce the bank’s Q2FY26 results.SBI’s move comes amid growing calls to simplify the ...