Celent has just published its latest Retail Banking Dimensions report for Europe. Full details of the report are available via this link. This series of reports covers everything from product-level priorities to GenAI, and then a current view on how the industry will look in five years. Key findings include: The operating environment remains challenging. Across the region, 54% of banks believe it is more challenging to win and retain customers than it was 12 months ago. Product development is high on ...