HCIactive has disclosed plans to introduce the new Predictive Administrative Intelligence (PAI) framework. It leverages AI to identify potential administrative problems before they occur, allowing carriers, third-party administrators (TPAs), employers, and brokers to act proactively. The framework builds on HCIactive’s existing AI-based platforms, such as VIRA Audit, AI Agency Manager, SmartBenefits.ai and VIRA Communicator. The addition of predictive functions is intended to improve the ability of ind ...