KUALA LUMPUR, Malaysia--(BUSINESS WIRE)--(NYSE: FICO) Highlights Only 11% of executives say their bank is highly advanced in hyper-personalization 72% admit their customer communication channels are siloed or only partly integrated 50% say no more than half of their customer-facing decisions are automated An industry poll conducted by global analytics software leader FICO has revealed the challenges banks in Asia Pacific face in delivering real-time, tailored customer experiences. Nearly nine i. ...