Illyrian had already completed 62 separate, unrelated loads for ITS, primarily on dedicated USPS mail lanes. Every one of those loads was delivered, invoiced, and uncontested.Illyrian reported the identity theft and filed an FBI report. But the most consequential part of the story was still ahead.Upstream, ITS relied primarily on email communication and did not verify tender acceptance through a phone call to Illyrian’s FMCSA-listed number. That single step — confirming acceptance via a verified contact — c ...