IntouchAI by IntouchCX Named a Major Contender in Everest Group's Conversational AI and AI Agents in CXM Products PEAK Matrix® Assessment 2025
Everest Everest (US:EG) Businesswire·2025-12-23 19:06

公司动态 - IntouchCX旗下IntouchAI及其解决方案套件被Everest Group评为2025年对话式AI和AI智能体在客户体验管理产品PEAK Matrix评估中的“主要竞争者” [1] - 该荣誉凸显了IntouchAI的技术成熟度、架构深度以及在企业和客户与客服全生命周期中规模化运营对话式AI和AI智能体的能力 [1]