Salesforce is pushing AI agents (automated workflows, decision support, and task execution) as central to its next phase. Dreamforce 2025 is likely to showcase new enhancements to Agentforce (or equivalent AI tooling) across sales, service, marketing, etc. It is also expected that the event will highlight which customers have moved from pilot phases to scale with AI, what ROI they’re seeing, and how they solved real-world problems.Valued at a market cap of $230.1 billion, CRM stock is down 27% on a year-to- ...