Management acknowledged the poor performance, calling it “completely unacceptable in virtually every respect,” and blamed it on poor sales execution and leadership disruptions. Since then, the company has revamped its sales and services departments, hired new executives, and named Stephen Ehigian as CEO. Nonetheless, restructuring is time-consuming, and investors suffer as a result.In the first quarter, revenue fell 19% year-over-year to $70.3 million. Subscription revenue accounted for the majority at$60. ...