CrowdStrike (CRWD 1.10%) experienced the worst of times just one year ago. A faulty software update by the cybersecurity giant led to the world's biggest-ever information technology outage, canceling everything from flights to surgeries. At the time, insurers estimated it would cost U.S. Fortune 500 companies more than $5 billion, and over the past year, it's weighed on CrowdStrike's earnings too. The company rolled out "customer commitment packages" as a way to compensate for the upset. In spite of this ch ...